Search-as-a-service platform that enables businesses to integrate fast and relevant search capabilities into their websites and applications. Their AI-powered solutions help deliver personalized search experiences to users. Indexes our public expert and request listings.
Amazon Web Services
WA
underpins Heroku, we also use other services such as CloudFront, which is a CDN: Content Distribution Network — helps webpages load faster, DynamoDB: a NoSQL database, etc.
Heroku
San Francisco, CA
“Platform as a Service”: host Ruby on Rails applications.
OpenAI
San Francisco, CA
An artificial intelligence research and deployment company dedicated to ensuring that general-purpose AI benefits all of humanity. They are known for developing AI models like GPT-4 and ChatGPT, which are capable of understanding and generating human-like text.
Cloudinary
San Jose, CA
Hosts images, videos, and other files in a friendly way.
RedisGreen
San Francisco, CA
Caching: makes the website faster.
Redis Cloud
Mountain View, CA
Runs the background-job queue (emails, syncing)
Rollbar
San Francisco, CA
When the software breaks, it stores the record of what went wrong, so that it can be fixed.
Google Analytics
Mountain View, CA
Helps to understand how many people are visiting your website and where they are coming from.
Intercom
San Francisco, CA
A chat window that pops up when people visit the website.
Metabase
San Francisco, CA
Reporting + analytics for platform/user behavior.
Apollo
San Francisco, CA
Email communications for sales.
Zapier
Sunnyvale, CA
Operations automations.
Stripe
San Francisco, CA
Payment processing.
Workramp
San Francisco, CA
LMS for enterprise + Pro users.
Neverbounce
Cleveland, OH
Email verification.
Typeform
Barcelona, Spain
An online form/survey service — collects responses from users, processes form/submission data, handles data transfers and integrations.
GoldCast
Boston, MA
Event and virtual event management platform—handles registration, live production, post-event analytics/engagement.
Supabase
San Francisco, CA
Hosts the database and login system for the new (V2) Qwoted application; stores user accounts and platform data.
Sentry (Functional Software, Inc.)
San Francisco, CA
When the software breaks, it stores the record of what went wrong so it can be fixed. (Covers the V2 application; Rollbar covers V1.)
New Relic
San Francisco, CA
Application performance monitoring: helps us find and fix slow pages and errors.
OneSignal
San Mateo, CA
Sends browser push notifications to users.
Fullview
Copenhagen, Denmark
Customer support tool: lets our support team view and co-browse a user’s screen to help them. Receives user name and email address.
Anthropic
San Francisco, CA
AI models (Claude) used by our team to analyze and query platform data.
Pangram Labs
New York, NY
Detects AI-generated text in content submitted to the platform.
GPTZero
New York, NY
Detects AI-generated text in content submitted to the platform.
Google reCAPTCHA
Mountain View, CA
Protects signup and other forms from bots and abuse.
WP Engine
Austin, TX
Hosts the qwoted.com marketing website (WordPress).
Slack (Salesforce)
San Francisco, CA
The Qwoted app for Slack: journalists search Qwoted and submit “Call for Experts” requests from Slack. Also receives internal notifications of website form submissions.
Google Workspace
Mountain View, CA
Internal email and documents, including records of “Call for Experts” submissions from the Slack app.
Marketing / advertising tags (loaded on qwoted.com and the app via Google Tag Manager)
These tags are managed through our Cookiebot consent banner: where consent is required (the EU and certain US states), optional advertising/statistics tags load only after the visitor accepts marketing cookies. Â
Entity Name
Location of Processing
Description of Processing
Google Ads + Google Tag Manager
Mountain View, CA
Advertising conversion measurement, and the tag system that loads our marketing pixels.
Meta (Facebook)
Menlo Park, CA
Advertising: the Facebook pixel and server-side Conversions API measure signups and purchases that come from our ads.
LinkedIn
Sunnyvale, CA
Advertising: the LinkedIn Insight Tag measures signups and conversions from LinkedIn ads.
X (Twitter)
Bastrop, TX
Advertising pixel: measures conversions from X/Twitter ads.
Microsoft Advertising (Bing)
Redmond, WA
Advertising conversion tracking for Bing/Microsoft ads.
Microsoft Clarity
Redmond, WA
Session recordings and heatmaps showing how visitors use the website.
Usercentrics (Cookiebot)
Copenhagen, Denmark
The cookie-consent banner: manages visitors’ tracking preferences.
AdRoll (NextRoll)
San Francisco, CA
Advertising retargeting pixel.
Simpli.fi
Fort Worth, TX
Programmatic advertising tags on the marketing site.
Fou Analytics
New York, NY
Ad-fraud and traffic-quality measurement on the marketing site.
Rewardful
Edmonton, Alberta, Canada
Affiliate / referral-program tracking.
Instantly
Sheridan, WY
Identifies companies visiting the marketing site for sales follow-up (the “Leadsy” pixel).
